Inspiring Female Entrepreneur - Karen Darby

I've just discovered this wonderful entrepreneur from the UK called, Karen Darby. Here's a woman says she felt she knew she wanted to run her own business from around the age of 8. She took on lots of jobs as a youngster, and lied about her age to get a job at a laundromat. She set up her own telemarketing company at the age of 22, and after 7 years had 200 employees and was making 4 million pounds. In the 90's she had two kids and started to work for herself again, training up customer call centers. In 2003 she set up a new business called, 'simplyswitch'. She was thoroughly passionate about the business as it was responsible for helping people get a good deal on switching between services (phone, energy, etc). She loved the business, and finally decided the time to sell the company in 2006 for 22 million pounds (approx $44M). Below is her list of top tips for success, and here's a link to a terrific interview with her - full of much sound advice and wonderful insight on the why behind her decisions.

Here's her tip list to succeed as an entrepreneur.

Do what you love
Create a white hot burning desire
Create leverage – commit to doing something with determination
Maintain a laser beam focus on your business idea
Use someone else’s money – seek funding opportunities
Be a rhino – learn how to handle rejection
Employ smart people + network like crazy – surround yourself with a strong team
Be enthusiastic
Live the brand – you are the best possible PR for your company
Give yourself a check up form the neck up on a regular basis
Hypnotize yourself – tell yourself you’re wonderful and your ideas are
wonderful
Know when not to listen – especially to negative comments
Double your failure rate
And remember most of all - timing is everything.

Transferring Passion for Shoes to Technology? How Could That Be Possible?

Christina Tynan-Wood writes a simple yet direct article on why there aren't more women in technology and why they are needed on the Product Design and Development site. She recounts a time in 1996 when she was the @home technology editor for PC World, and after spending time with the 'suits' presenting new home computers asked why they were so ugly if they were for the home. At that time she was brushed aside. Yet, really home PC for the home should be more attractive - she had a point. She mentions that while men may say that women are the ones who are fussy about trend and color in fact men are actually possibly more fussy. Women put up with the black technology that is obviously geared to men's decor, whereas make it for women and men won't use it. (Isn't this true of women being more accommodating of seeing block buster male movies, than insisting taking partners to women movies? - too darn accommodating is our problem at times).

So yes, she says today it's more important than ever that we speak up and let it be known we want choice. I love her comparison to shoes. Have technologists not realized how much insane money women spend on shoes - it's completely irrational spending but a wonderful defining experience. And thank you Christina also for saying that we can't say what those technologies will look like because we don't have a room full of women designing the technologies. A possible example is some research done at HP Labs, where they have used their color matching technology to assist women in finding the perfect foundation make-up shade - this is applying technologies previously used for color copiers for more creative uses - yes there were women in the room when the idea came up.

Make the Path Easier for Next Gen

So 40% of all businesses in America are owned by women, but only 20% of the women owned businesses make more than $1M. Of those that are making the big money 80% of them say they belong to a formal business organization or network. Making those connections, networking and getting mentoring truly make a difference. If you have an opportunity to provide a helping hand to women owned businesses do - it makes a difference. Rivea Lesonsky, in a Bizjournals post, points to the need to pass on experience and assistance and don't make those that follow in your footsteps have to learn all the mistakes themselves because there was no one to teach you. How true that is. I am committed to working the change of empowering women to be who they are and achieve what they desire, and know it will take more than a lifetime to succeed. I do it to make a path a little less challenging for my daughters.

Women Are Better Marketers. What Does That Mean?

Here's a comprehensive article on why women make better marketing people than men from Branding Strategy Insider. The author even drives home the point that when you look in most marketing departments, sure the most highly paid marketer is probably going to be a guy but the actual best marketer is likely to be a woman. What does that tell us?

The article has so many complimentary points as to why you'd want a woman as your marketer, and so much resonated in general with the world I have worked in, like, males tend to want to step into the limelight when product launches are heralded, whereas women are more about the right people being forward to represent the brand. A fine example was given in Rose-Marie Bravo, chief executive of Burberry. She hired a designer, creative director to become her spokesperson for the brand whenever the press needed to engage in brand rather than step into the limelight herself. Right thing for the brand, but would a guy have been as willing to take a back seat?

One take away from the article should be for women in marketing to have confidence and ask for more recognition - you are worth it.

Strong correlation between female senior executives and strong financial performance

A piece of research by McKinsey suggests that there is a strong correlation between having high numbers of women senior executives and stronger financial performance. Companies with this make-up also have a stronger opportunity to draw from a larger talent pool as talent is in short supply.

Unfortunately I don't have access to the research at the moment, but I will be on the look out for additional quotes from this particular study. It's not the first time there have been positive correlations between financial performance and having women senior executives in the company. However the more data we have to support this situation the better and the more diverse the types of company the better. The previous research I saw was based primarily on the financial industry.

Yes, Yes - More Thoughtful Efforts on Technologies for Women!

It was fun to read the blog posting yesterday, 'No Pink Phones - A New Twist on Technology for Women'. I have tried to keep my blog postings also free of pink-ness where possible, because making a current technology pink doesn't mean to say it's addressing the womens market.

I credit Dr. Ying Chen for setting up La-Yin with putting her action where her heart is and setting up her own business to, 'create experiences for modern women by fusing High-Tech together with fashion and style'. The products from La-Yin currently includes different styles of USB keys, laptop covers, mobile straps.

It would be wondeful to see some of this exterior technology style influence the technology itself. What are womens needs of the items that we are attracted to dress up. For instance consider the Amazon Kindle (reader), imagine if that was designed for a female audience how might it differ in design? are there any distinct features or aesthetics that should be considered differently to accomodate needs? I haven't yet had an opportunity to use one, however what I'd like to see again is if the product team was predominantly female in the first place and considering a predominantly female market how may the product have emerged differently. Today its often consideration after the fact. Take a look at the Kindle and see how you might design it differently.

Through the Glass Ceiling and You May Face a Glass Cliff

An article in Business Week refreshes the notion that women in top positions sometimes find themselves facing glass cliffs, a term coined by a paper from 2005. They explain that there is more attention on women that fail, but critics sometimes fail to acknowledge that the situation the woman entered was already a tough situation where a company was in decline. When women are struggling to 'right the ship' it is difficult. Women are often isolated in their position of leadership with less mentors and a smaller network to leverage to weather the storm.

So the next time you hear about a senior woman being dismissed or relegated remember to ask yourself what the situation was like before they entered the position. Remember to give them a second chance. A significant portion of women in science, engineering and technology feel that when they fail they rarely get a second chance.

Mentoring Women Across Countries

I am always pleased to read about programs like this: Northwood University mentoring helps Afghan women better market their goods and ideas. There are so many women in the world that are trying to make a living (and lets remember a living in many countries is just that - enough money to feed their family and keep them sheltered). A small amount of mentoring can make a big difference to how successful their businesses can be. In this article Zainul Arab Meire, from Afghanistan is learning to that should can make products from beeswax such as hand cream and lip gloss to make additional money than that from honey which she sells in Kabul. There are also women attending the mentoring course who are working in construction industry as well.

Small gestures of mentoring can have large impact of women's lives when they return to their countries.

Ambition abounds in women around the world

I read a nice story today that demonstrates that ambition, focus and determination can help you get results in the world of business. Voice of America reported on UNCTAD (United Nations Conference on Trade and Development) and a program called EMPRETEC which trains entrepreneurs, men and women, to develop skills and grow their businesses. The article comments that 40-50% of enterprises in developing countries are owned by women.

The article focuses on Sapphira Nyabunwa who set up a cleaning business in Uganda. She not only cleans but also offers lawn care services, defumigation, and laundry among other services, and has large clients in health care, hotels, and government. She talks of her path to setting up the business on her own. The endearing part of the article isn't simply another woman based business but the ambition it has instilled in her daughter to own her own business when she grows up. Role models are so incredibly important in the next generation.

Sapphira received second prize in the Women in Business awards now set up by EMPRETEC to award successful role models.

The first prize went to Sana Zaal Burgan, from Jordan, she had received EMPRETEC training earlier in her business career. One quote that I love is that from the training she, '...realized that I am not crazy and that thousands of entrepreneurs all over the world share my personality traits.'

A complete list of the nominees and prize winners can be found on the EMPRETEC website.

Why Are Lists of Powerful People Important?

Today Forbes posted a list they believe to be the most powerful 100 women in the world. The SFGates wrote an article highlighting that 5 women on the list come from the Bay area. It was interesting to read the comments left under the article. The posts mostly commented on the purpose of the list, or who should be higher on the list. However a numbered list of people is an easy article to write, and numbers in headlines apparently sell publications - I'm always interested in reviewing lists of people - this list brought to my attention some people I had not previously heard of like, Safra Catz President of Oracle, and Susan Decker, President of Yahoo! from the Bay area. Whenever I read about women who have made it to the top ranks it always instills a feeling of support, and thanks to them for pushing forward. Only 3% of corporations are run by women, so the article says. Many on the list are in politics, and the number one person on the list for the third year is Angela Merkel, the German Chancellor.

So why are lists of powerful women important - maybe it isn't scientific but it does get attention on women forging the way for others. Lots of work to do to even make that a double digit number. I wonder if there are any predictions on when that might happen?

Most Powerful Women - Take a Break and Be Inspired

I am inspired by Fortune's Most Powerful Women Summit. These are the top women in business. There was panel with lots of high flyers - Andrea Jung (CEO Avon), Anne Moore (CEO Time Inc), and Ursula Burns (President, Xerox). Here are links to three video clips from the conference.

Mentors to Most Powerful Women

Clips also on that page: Mentoring the next women CEOs (5 min) & Breaking the CEO Glass Ceiling (apologies - i wanted to link to these clips but was shortcut-hyperlinked challenged on the Fortune site).

The next summit is in October, however with a price tag of close to $4K dollars for 3 days, I'm doubtful many of us will attend, but staying tuned to hear the quality sound bytes will be worthwhile.

Now sometimes the tricky thing about keeping a blog, is that as you're about to publish a post you come across another slew of interesting information. Here's the best link I've found so far with links to video and content from previous 'Most Powerful Women' events. I haven't had a chance to check it out, but it certainly looks like empowering content. May be I shouldn't be going on vacation tomorrow, there's so much to do, and so many lessons to learn from these amazing women. But... sound body and mind is also a key foundational block for any future leader!

Don't Worry Be Happy - But We Do

The MIT AgeLab has recently completed a large scale survey to investigate concerns about retirement. They have found large differences between men and women. The area where men are more worried than women is potential for being bored during retirement - there us women don't have many worries, but virtually on every other front we are more worried, and as the article says - probably with good reason.

The 3 primary areas where worries occur are: Inflation, Health, and Longevity. The researchers say it isn't unfounded worries given women tend to outlive their spouses, and a large number of women will end up living on significantly smaller incomes than men in retirement. Health, it suggests that women have to do a better job of taking care of themselves, much of their health energy is applied to looking after aging parents and their spouse. It's important to remember to take care of yourself. The final concern is about insuring they have enough assets to last them through their final days.

Increasing women's knowledge of investment funds, retirement funds, and working with financial planners is something that needs to happen. Yes, women do manage much of the money in the home and large financial decisions I haven't read of women's knowledge in long term planning happening. Potentially an area for growth.

Thank You for People Like Dorcas Muthoni

I love technology and the ability that global connections are easier to make today. The article here, in the Business Daily Africa announces the Anita Borg Change Agent Award going to Dorcas Muthoni, who is the general manager of OpenWorld. She receives the award because of her 3 year investment getting more girls and young women interested in Information Communication Technology (ICT). They talk of the challenges that girls face when they don't know the breadth of what ICT includes before they reject it as a career path. To solve this problem doesn't just involve reaching out to the individuals but also the career counsellors (often teachers) to provide the right encouragement based on the right knowledge, instead of steering women away to more typical careers.

Another woman talks about her motivation to be involved in outreach programs to pull more women into ICT - she had experienced too many times being in a room of men at events and the assumption being she was the event organizer.

The article contrasts the outcome of not participating in outreach programs with the world that could exist if the right mentoring is provided at the right times. On days I'm exhausted, I read articles like this and it makes me find extra breathe to keep going and making it better for the next generation.

Double Standards? Perception or Myth We Have to Deal with it

Who holds whom to a different standard? There was an article published yesterday about the removal of Chief Financial Officer, Erin Callan from Lehman Brothers from her position after the lose of $2.8B in a quarter. The male COO/President was also removed from his position. The article raises questions as to whether women are dealt with differently and need to achieve higher results or judged more harshly when they fail, however the article doesn't say that Erin was treated inappropriately, but with so few women in high positions, when one is removed from responsibilities it does rapidly reduce the percentage of women in top positions.

I read in 'Why Women Mean Business' recently and was disheartened to learn that women aren't willing to apply for a job until their skills fit almost 100% with the job descriptioni, whereas a man will apply when he has 60% of the skills (NOTE: I need to confirm the numbers, but my memory has them pegged around that order of magnitude). If that wasn't bad enough hiring managers (didn't say whether malel or female) are interested in women's resumes when they have most of the skills in the job requirement but will show interest in men's resumes when they have a lot fewer of the skills for the job requirement.

So where does that leave us?

• Have courage to apply for jobs we might not think we're suitable for.


• Be confident in our applications.


• And work our networks to get the best opportunity for filling the roles we want.

We could choose to wait for the world to become a fair place but that doesn't happen in our time frame.

I also recommend visiting http://careerwomaninc.com/ where Lisa Quast does an honest job of explaining how she has built her career to become Executive Vice President of Strategy for Royal Philips Electonics.

Keeping Wired Women Working

Quick post about a new service called support.com. I found it on the money.cnn site. The article points out that each month a busy family probably spends up to 12 hours trouble shooting and maintaining their computer. This is quite a bit of time away from those 'quick moments'. The reason for including within scope of the blog is that they have a sweepstake going at the moment called, Wired Woman Sweepstake, to win a laptop and support services. They're obviously seeing an advantage of directing themselves at the female home decision maker - has providing technical support to the family now come up as a skill we need to have? The service is going to be featured in July's edition of Women's World Magazine.

So advice for the day is - back up your machine, you'll regret you didn't sometime soon no doubt according to statistics.

Asian-Pacific Women Increasing their Control of Spend

At the Global Summit of Women (GSW) this week it was reported in China View that by 2014 women will control $516B. They are making their way to fill the openings in the job market and are well educated and living the single life style. The report was from Mastercard Worldwide.

In Hanoi, at the summit, the number of women starting small businesses was given. In the US the number is 40%, Europe a third, and China 25%, and Japan 20%. I always feel a wave of empowerment when I read about such events, the tide is turning and attention is being given to women in business. Alas as I move through the agenda I also read about "... and breaking the cycle of trafficking women and children." These are remain challenging times and there are many benefits to seeing women make their way forward and upward in business to make change happen.

A Glut of Women in the News and Making News

Lots of things of interest here. First the website - Newsonwomen is a neat find - a website that is focused on Women in the News. There's nothing more empowering some days than to read about a slew of women who are succeeding, if in doubt about how to succeed take a look here and be inspired. The article that caught my attention is related to a kickoff event called, 'Women Making a Difference in Digital Media'.

While looking at the presenters at the event I found out about Natalie Del Conte and 'Loaded', Natali kicked off an online series around CES season earlier this year. I've just taken a glimpse at a couple of the daily episodes. Its fast, happy, and an E! type of presentation but of technology. Natali does a nice job of presenting the facts and also has quick insightful one liners about 'her' perspective on the technology, position, or whatever. Her philosophy is generally that there are a lot of technology shows about the 'specs' but not about the 'personal experience', she hesitates when saying that women are more attracted to the personal experience as she doesn't want to offend but honestly I think she's onto something. It has the lightweight appeal of glamour mag show, but actually is informative and just the sort of information you might need to have to drop in a technology conversation, or appear tech savvy - but the great part of it here is it is consumable by non-hard core geeks, and will help you stay up to date, with the added refreshment of a female commentary.

Worth taking this podcast to the gym (now if only I could findmy podcast player wire to connect to the PC, and figure out how to download the podcast, and remember to have it charged when at the gym.... any solution for that anyone???)

Not A Rosie Picture for All

While I like to be upbeat and optimistic about the increase in wealth of women, I do need a reality check on for which segments of the female population is this the case. Increases in wealth is not for all women. An article in the SignonSanDiego.com highlights the challenges women are facing with the current tightening of the economy. A Rockerfeller Foundation study produced these following results:

• One in five women had a medical prescription she couldn't afford to fill in the past year, compared with one out of eight men.
• One in eight women reported that she couldn't afford to take a child to the doctor during the past year, compared with one out of 16 men.
• One in 14 American women went hungry at some time last year because of lack of money, compared with one out of 25 men.
• More American women – 56 percent – are worried about cutbacks to Social Security than men, at 41 percent. One reason for this disparity is that half of retired women count on Social Security as a major source of income, compared with 38 percent of retired men. And one reason for that is that more men have employment-provided retirement savings plans, at 61 percent, than women, at 51 percent.

Keeping gender successes in perspective is important, and with success we've got to remember how to give back and create benefits for all, to strengthen overall society.

Carolyn Kepcher Finds What Matters

Another new site launching to support careers and aspirations of women can be found at http://findingwhatmatters.com/ . It's currently getting ready to launch. The celebrity behind the site is Carolyn Kepcher, who came to fame in the early series of The Apprentice, as Donald Trump's right-hand woman. Yes, I confess I was a fan of the early series when the problems and strategies were a novelty, and I believed there were some people with potential in the group rather than potential to make entertaining tv.

I always hoped there was substance behind Carolyn, and I've just listened to a webinar on Carve Your Own Road (a website for awakening and fostering the entrepreneurial spirit in everyone ) and after listening, I believe Carolyn is substantial. She talks like someone who figured out how to forge a successful career in the Trump organization, has good advice to questions asked, and is realistic. I will be checking in on FWM (finding what matters) to see where it heads.

A moment of inspiration to stay the course and work another day can come from anywhere. I have to say that while it wasn't exactly a quick moment at a 20 minutes webinar, it was most definitely a solid contributing moment to listen to a woman who has figured things out, made a few mistakes, and is trying to balance it all. Now if only my personal life allowed me these quick moments before 11:30pm, life would be be even better.

Not a Good Year for Gender Equity

I'm so frustrated when I hear about news like this. A woman finally comes forward to point out pay discrimination over a long period of time at Goodyear. She tries to settle out of court for a reasonable amount ($60K) and is unsuccessful. She then tries in court and is awarded a much larger amount ($223K), and punitive damages ($3M) which are crazy in terms of being given to her. Finally in appeal it's overturned and she's smacked with a bill for $3,165 in costs.

Fear of class action suits, fear of escalating costs, because big companies can - there seems something distorted with various stages leading to this outcome. Rather than address what should be done to a. Make a point that it's not acceptable to discriminate and to b. Compensate individuals appropriately when harm is found but not award them a lottery like figure

I'd like to think if there were a better balance of women representatives in bodies that make policies and laws that some of these crazy rules would be more sane, not only to benefit gender based cases like these but in many other such similar cases.

In the meantime I shall not be supporting Goodyear.